Preparing for your trip

Package: Best of Morocco, 2018

Print this page and refer to it as you prepare for your trip!

Printed 8/20/2018. Please check back for the latest updates.

Checklist

Item Due
Complete your tour registration. A link to this secure form will be included in your booking confirmation email. Within 24 hours of booking
Ensure you have a current passport valid for at least six months after your trip, and that the name on your booking matches your passport exactly. Immediately
Request any additions or changes you may still want to make to your trip. (Fees and/or additional charges may apply.) 75 days prior to travel
Make your final payment, if any balance is due.
75 days prior to travel
Obtain any necessary travel visas and review any requirements for entry. See below
Print your itinerary and other final documents, which we will send you via email 14 days prior to travel. Prior to travel
Print your policy documents, if you purchased travel insurance, and carry with you. Prior to travel
Enroll in The Smart Traveler Enrollment Program (STEP) if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency. Prior to travel

In addition, if you booked flights with your package:

Item Due
Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!) 60–85 days prior to travel
Make advance seat reservations for your international flight, if you have a preference. After receiving your e-tickets
Call the airline to confirm your flight schedule and any special meal requests. 72 hours prior to travel
Arrive at the airport, ready for the trip of a lifetime! 3½ hours prior to departure

Travel Documents

Passport, Visa & Entry Requirements for Morocco

In general, to travel abroad, U.S. citizens must have a passport which should be valid for at least six months after your return date. Many countries also require a travel visa for entry. Some countries issue visas upon arrival, but in most cases, you need to obtain visas prior to travel.

General Requirements & Guidelines

  • It is the responsibility of each traveler to determine passport and visa requirements and comply with them and to secure the proper travel documents. To avoid disappointment and unnecessary expenses, please carefully review the requirements so that you can obtain all necessary documents well before your trip. Requirements are subject to change, often without notice, and we suggest you verify requirements with the relevant embassy or consulate. Airlines and cruises may deny boarding and your trip may be disrupted if your passport and visa are not in order. We will not be held responsible for any charges, trip interruptions, or cancellations due to incorrect or missing visas, nor will travel insurance cover your lost expenses.
  • Any changes in names or passport information should be reported to us immediately.
  • Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.

Final Documents

Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!

Travel Protection Plan

If you purchased travel insurance, please print your policy documents. If you purchased our travel protection plan by Travelex, you can find the full policy here, which varies slightly by state. Carry these documents with you when you travel, as they include contact information for emergency travel assistance and instructions on how to make a claim.

Smart Traveler Enrollment Program (STEP)

We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.

Flights, Transfers & Arrival

Land Only Option: If you purchased this package without flights, you are responsible for booking your own flights to the destination. (Please review the itinerary carefully, as some packages start and end in different cities, requiring "open jaw" flights.)

Flight schedule: If you selected flights with your package, please see your flight schedule below. Note that airlines may change flight schedules even after flights have been confirmed, and we are not responsible for such changes.

Need to arrange connecting flights? While you may want to book these as soon as possible, we strongly suggest waiting until 75 days prior to departure (and after you make your final payment) to ensure materialization. In addition, airlines do occasionally change their schedules, and your international flight times may change even after you're booked. When you purchase connecting flights, always confirm the schedule for your international flights first. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!

Questions about your flights? Contact our air specialists at 800-555-5765 ext. 208 or air@friendlyplanet.com.

Want to reserve specific seats?

We do not usually assign seats; the airline typically does this within 24 hours of departure. If you are not happy with your seat assignment, you may be able to change your seats, subject to availability, either when you check in at the counter or during online check-in (if available). In most cases, you may also request specific seat assignments more than 24 hours before departure, but this may incur a fee, payable to the airline. Learn more about Advance Seat Reservations.

Want to request a special meal?

You can enter special meal requests when you book with an agent or complete your online registration, shortly after booking. We will relay your requests to the airlines and our representatives abroad, but we cannot guarantee they will be honored. Please double check meal requests with the airline 72 hours before departure, and with our representatives upon arrival.

Looking to earn frequent flyer miles?

You may be able to earn frequent flyer points for your flights on this package. Contact the airline directly once you receive your tickets to enter your frequent flyer number in your flight record, or enter it when you check in. As you travel, check your tickets or ask the check-in or gate agent prior to boarding each flight to ensure the number has been entered properly. And just to be safe, keep your boarding passes and passenger receipt as proof that you have actually flown the miles you want credited to your account.

Interested in upgrading to business class or premium economy?

Cabin upgrades may be available on this package. If you are interested in upgrading, ask us about price and availability when you book online, in the special requests section, or after you book. However, our special contracted airfare rates generally do not permit upgrading with frequent flyer miles.

Airport Transfers

If you purchased this package with flights, or independently booked the same international flights used for this package, scheduled group airport transfers at the destination are included. When you exit customs, please look for our representative holding a Friendly Planet sign, who will cheerfully escort you to your transfer vehicle and assist with your luggage.

If you purchased this package without flights, transfers are generally not included. Private transfers are available for an additional fee; contact us for price and availability. Or you may instead arrange your own ground transportation to the touring program start and end points, usually the first and last hotels listed in the itinerary.

Arrival Complications

We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:

  • You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
  • Your flights are delayed and you're worried about missing your included transfers:: Please contact us to let us know about the delay, and we will notify our partners in destination about your delay. If you are arriving on one of our group flights, our representatives will be tracking your arrival, and will plan accordingly.
  • Your package includes transfers, but you can't find our representative at your destination: Don't panic—they may have been unexpectedly delayed. Wait up to 30 minutes. Then, contact the first hotel on your itinerary and leave a message there for our representative. Otherwise, or if you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox. If all else fails, you may make your own way to the starting hotel (or cruise port), and we'll refund you the cost of your transfer.

Flight Schedule

Questions about your flights before your trip? Contact our air specialists at 800-555-5765 ext. 208 or air@friendlyplanet.com.

Friendly Planet's toll-free number is 800-555-5765. The direct extension for our air department is 208.

Royal Air Maroc's (AT) toll-free number is (800) 344-6726.

 Flight Schedule for Mar 14, 2018  Departure

DEPARTURE
Flight From To Depart Arrive Flight Time
AT 201 New York (JFK) Casablanca (CMN) 9:00 PM 7:45 AM (next day) 6.45 hrs
RETURN
Flight From To Depart Arrive Flight Time
AT 404 Marrakesh (RAK) CMN 12:00 PM 12:50 PM .50 hrs
AT 200 CMN JFK 2:30 PM 6:35 PM 8.05 hrs

Flight Schedule for Apr 17 - Oct 16, 2018  Departures

DEPARTURE
Flight From To Depart Arrive Flight Time
AT 201 New York (JFK) Casablanca (CMN) 9:00 PM 8:50 AM (next day) 6.50 hrs
RETURN
Flight From To Depart Arrive Flight Time
AT 404 Marrakesh (RAK) CMN 12:40 PM 1:30 PM .50 hrs
AT 200 CMN JFK 3:30 PM 6:20 PM 7.50 hrs

Flight Schedule for Nov 6 - Dec 11, 2018  Departures

DEPARTURE
Flight From To Depart Arrive Flight Time
AT 201 New York (JFK) Casablanca (CMN) 8:20 PM 8:05 AM (next day) 6.45 hrs
RETURN
Flight From To Depart Arrive Flight Time
AT 404 Marrakesh (RAK) CMN 11:30 AM 12:20 PM .50 hrs
AT 200 CMN JFK 3:15 PM 6:20 PM 8.05 hrs

 

Packing & Luggage

Baggage allowance: See our general baggage policies. If you exceed the baggage limits, you may be subject to excess baggage charges. For more information about baggage restrictions on your international flights, see our Airline Baggage Allowances page. Note that the airline baggage allowances may be greater than ours, as our packages have other limitations such as space aboard our motorcoaches. Porterage is covered in your package price, but only for one checked bag per person, and it is much easier and faster to move in and out of hotels with a single bag.

Luggage tags: We will mail you Friendly Planet luggage tags with your invoice. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip. However, we are not responsible for lost or damaged luggage.

What to pack: Check out our blog post on our Top 10 Must-Haves for International Travel.

What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.

While on Tour

What to Expect

This fast-paced, escorted tour includes a reasonable amount of walking or hiking and requires an average level of physical fitness. This tour also includes long scenic drives between destinations and may have limited rest stops.

Meals

The meals included with your package are listed in the itinerary. For all other meals, you're at liberty to dine where you like. Your hotels will have several dining choices, from coffee shops to specialty restaurants.

Please see above for special meal requests.

Special Needs & Requests

Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent or in the special requests section when you book online. We will do our best to accommodate them!

Travel Tips

Fast Facts about Morocco

Overview

Capital: Rabat
Population:  34.38 million
Currency: Moroccan dirham (MAD)
Languages: Arabic
Drives on the: Right
Time zone: WET (UTC 0)

Health Precautions & Vaccinations

Center for Disease Control
World Health Organization

Weather

October–December and March–May are really Morocco’s best seasons, when temperatures average in the low 70s F/24 C. January and February can be cool and rainy—bad beach weather—and only the best hotels have central heating (because of the generally moderate or warm climate). The summer shouldn’t be ruled out: Although the average summer temperature in Marrakesh and Fez can be around 100 F/38 C, the coastal cities (Casablanca, Rabat and Tangier) remain comfortable (low 80s F/27–29 C), if somewhat humid. South of the Atlas Mountains, temperatures increase greatly. Take along at least a sweater year-round for evenings in higher elevations and the desert, and take along warm and waterproof clothes December–March.

Tipping

Tip 10% in restaurants and cafes.

Money

Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad.

Shopping

Morocco is best known for wool carpets and leather goods but most of what is sold is of poor quality. (A quick test for real wool is to take a small tuft from the carpet and burn it with a match or lighter. If it smells like burning plastic, it’s acrylic fiber.) Other items available include gems, fossils from the Sahara, thuya wood carvings, pottery, mosaic tiles, beaten brass, silk, hand-embroidered clothing, copperware, silver and gold.

Electricity & Power Adapters

220 volts. Plugs C & E. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. View more information about electrical standards around the world.

Cell Phones & Internet

Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? See our blog posts on using your cell phone abroad and the top 5 ways to get Internet abroad.

The Fine Print

Please check out the terms & conditions for this package.

Cancellations: In the unfortunate event that you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.

Materialization: This package may require a minimum number of passengers to operate. In the unlikely event that your departure must be cancelled due to lack of participation, we will notify you prior to the final payment due date, and offer alternate dates of travel or a full refund. Please do not purchase any domestic connecting flights, or other services which are dependent upon the operation of your package, until this time.