Careers at Friendly Planet

Travel Sales – Full Time

We're searching for an experienced travel agent or travel sales professional to join the reservations team at our busy, growing company. Our ideal candidate is an excellent sales person who is passionate about travel, a team player with a positive attitude, experience in the travel industry, excellent time management and organizational skills, and a commitment to delivering outstanding customer service. Preference will be given to bi-lingual individuals who are fluent in both English and Spanish. Knowledge of Microsoft Office, Outlook and general computer competence are essential. The position is full-time, 9:30AM - 6PM, no exceptions.

Main responsibilities include:

  • Consistently closing the travel sale
  • Communicating by phone and email with customers requesting information
  • Taking phone reservations accurately and with patience
  • Quickly learning the product line, including destination details, in order to provide accurate answers to traveler questions
  • Ability to quickly master our booking software
  • Working with the entire team to handle projects, resolve problems, and provide the best customer service in the industry

We offer a competitive salary, benefits, and 401k for a candidate who can work 40 hours per week, where your sales ability, creativity and energy are rewarded. You'll find our supportive staff and pleasant work environment a great place to build your career.

Please send your resume and cover letter to:

JoAnn Runner, Office Manager

Air Department Agent

Friendly Planet Travel, Inc. (www.friendlyplanet.com), an internet-based tour operator specializing in exotic international destinations and located in Jenkintown, PA, is searching for a full-time, experienced air department agent for our busy, growing company.

Responsibilities and required qualifications for the position include:

  • Ability to manage large volume of airline bookings
  • Minimum 2 years experience of airline GDS (Amadeus, Sabre) Experience with airline contracts for pricing, ticketing, and terms and conditions
  • Proven experience in tracking and managing airline block space
  • Proven experience in airfare comparisons, budget v. actual air cost, and cost-effective routings
  • Speaking by phone with customers requesting information
  • Promptly replying to all passenger requests
  • Working with the entire team to handle projects, resolve problems and provide the best customer service in the industry
  • Experience with Microsoft Office

We're looking for a good team player with positive attitude, friendly demeanor, good organizational skills, and patience, who enjoys working hard and achieving results. The position is full-time, 9:30AM-6PM, no exceptions. We are located in Jenkintown, Pennsylvania, very close to train and bus transportation and an easy commute by car from most of greater Philadelphia.

We offer a career opportunity with plenty of space to grow, where your creativity and energy are appreciated and rewarded. You'll find our warm, friendly and supportive staff and informal atmosphere a great place to build your career. We offer a competitive salary, health insurance, 401(k), paid vacation and plenty of travel opportunities.

Please send us your resume and cover letter to:

JoAnn Runner, Office Manager

Mailing address

Tours & Packages Our specialty for 30 years! Find one now:
choose a region Europe Mediterranean Asia Middle East Africa Central America Caribbean South America South Pacific