The flights used on this tour are based on the lowest possible airfare at the time the tour is posted and are subject to airfare fluctuations. Flights are booked individually and will require immediate ticketing. You will receive the flight schedule via email within 1-2 business days. Please be sure to send us a clear copy of the signature and picture pages of your passports without delay. We will not be able to issue your air tickets without your passport copies. Should the lowest fare no longer be available, we will contact you immediately. If tickets are not issued at the allotted time, the flights we have confirmed for you will be automatically cancelled. In those cases, we will re- book you on the best available flights at the best possible fare , as soon we receive your passport details . We will then advise you if there are any changes in price. Once tickets are issued, they are non refundable, non transferable, name and date changes are not permitted.
Please refer to this information when making your domestic flight arrangements to your selected international flights. This information is provided as a guideline and is correct as of March 15, 2013. Please do not book domestic flights before receiving final flight schedules from us. Since schedules can change, we strongly suggest that you leave plenty of connecting time—at least 3½ hours—between flights. Even after flights have been confirmed, changes might still occur. These changes in schedules are beyond our control and solely at the discretion of the airlines.
One way to avoid problems with schedule changes is to try and arrive in your gateway city early in the day of your departure. Even better, if your schedule and budget permit the extra time and extra cost, schedule your arrival for the day before your scheduled departure. You can relax knowing you are protected against most connection complications that might arise. You will need the time to navigate the various lines, security checks and duty free shops you'll encounter, and you can use the extra time once you've checked in for your flight to meet fellow Friendly Planet travelers at the gate. (Wear your Friendly Planet button so others can easily spot you as a member of the group).
If you are traveling during the month of March or mid-October to mid-November, please note that each year the airlines traditionally undergo flight schedule changes during this time, when Daylight Savings Time begins and ends. We may only be notified of these schedule changes 60 days or less prior to your tour departure. If you are booking flights separately from your home city to connect with the included flights, we strongly suggest that you allow a 5 - 5½ hours connection time between these flights. This can help prevent any problems that may arise from unexpected airline schedule changes and prevent the unlikely event of missing your flight.
Friendly Planet Travel recommends that you make no payments for connecting airfare, or any other services related to this tour, until your final payment due date. Airline schedules and flights are subject to change at anytime without notice. Friendly Planet Travel is neither responsible nor liable for any costs resulting from a change in airline schedules. This includes, but is not limited to: change or cancellation penalties incurred for tickets, international or domestic, not issued by Friendly Planet Travel; additional nights of hotel before, during, or after one of our tours; and additional airport transportation. Under no circumstances shall Friendly Planet Travel be liable for any special, incidental or consequential damages arising from the foregoing. Friendly Planet Travel recommends that passengers reconfirm their flight times 72 hours prior to departure for all flights. Please review our Terms and Conditions.
Friendly Planet's toll-free number is 800-555-5765. The direct extension for our air department is 208.
LAN Ecuador (XL) Airlines' toll-free number is 866-435-9526.
Important! LAN has a minimum check-in of 3 hours prior to departure time. The check-in counter closes one hour prior to departure. Passengers arriving less than 1 hour prior to departure will not be accepted. Please don't risk losing your departure flight by arriving late at your international gateway.
American Airlines' toll-free number is 800-433-7300.
View Friendly Planet's Fast Facts for Ecuador.