Travel Notices

Preparing for your trip

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Package: Dazzling Dubai & Cape Town

Print this page and refer to it as you prepare for your trip!

Printed Apr 18, 2024. Please visit https://www.friendlyplanet.com/before-you-go/?tourId=675 for the latest updates.

Checklist

Item Due
Ensure you have a current passport valid for at least six months after your return date. ASAP
Passport Pages. Ensure you have enough empty pages in your passport as per the entry requirements at your destination ASAP
Complete your registration. You'll receive a link to the registration form after you complete your booking. Within 1 business day of booking
Request any additions or changes you may still want to make to your trip. (Fees and/or additional charges may apply.) 75 days prior to travel
Make your final payment, if any balance is due. See your invoice
Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!) After receiving your e‑tickets
Make advance seat reservations for your international flight, if you have a preference. After receiving your e‑tickets
Obtain required travel visas and review any requirements for entry. See below
Print your itinerary and other final documents, which we will send you via email by 14 days prior to travel. Prior to travel
Print your policy documents, if you purchased travel insurance, and carry them with you. Prior to travel
Enroll in The Smart Traveler Enrollment Program (STEP), if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency. Prior to travel
Confirm your flight times and any special meal requests with the airline, and print and carry a copy of your e-ticket. 72 hours prior to travel
Check in for your flights online and download/print your boarding passes (if available). 24 hours prior to travel
Arrive at the airport, ready for the trip of a lifetime! 3½ hours prior to departure

Documents & Entry Requirements

Entry requirements are provided for your convenience. However, unless otherwise stated, it is your responsibility to determine the requirements that apply to you and your trip and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you. Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.

U.S. passport holders may enter Dubai on a free visa that we obtain on your behalf upon arrival.

Dubai Entry Requirements

Advice from Friendly Planet

For U.S. passport holders traveling on our Dubai packages, we will obtain your free visa for the UAE upon arrival. Travelers with other passports are responsible for arranging their own visas. 

Entry requirements:

  • Minors (age 17 or younger) traveling to the UAE with parents or guardians of a different surname must present documentation of relationship such as a birth certificate upon entry.

Learn more about entry requirements for Dubai (DXB) provided by our partner Sherpa.

South AfricaSouth Africa Entry Requirements

Advice from Friendly Planet

All visitors are required to have two consecutive blank passport pages for each entry into South Africa. Note that some of our packages include multiple entries into South Africa. You may be denied entry if your passport does not have enough blank pages.

Yellow Fever Vaccination Entry Requirements. Proof of Yellow Fever Vaccination is required for travelers arriving to South Africa from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk.

World Health Organization, List of Yellow Fever Endemic Countries
Find a local vaccination center

Advice from our partner Sherpa

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The United Arab EmiratesUnited Arab Emirates Entry Requirements

Advice from Friendly Planet

Entry requirements vary by your port of entry into the UAE. See entry requirements for Dubai (DXB), Abu Dhabi (AUH) and Sharjah (SHJ), provided by our partner Sherpa.

Minors (age 17 or younger) traveling to the UAE with parents or guardians of a different surname must present documentation of relationship such as a birth certificate upon entry.

Advice from our partner Sherpa

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General Requirements & Guidelines

  • In general, you must have a passport to travel abroad, which should be valid for at least six months after your return date. Passports expiring before then should be renewed as soon as possible. Passports contain at least 2 blank pages for each country visited. If your passport does not have this many pages, obtain a new passport as soon as possible.
  • if your passport and visa are not in order, airlines and cruise ships may deny boarding, countries may deny entry, and your trip may be disrupted. Travel insurance may not cover such losses.
  • Any changes in names or passport information should be reported to us immediately. Airlines and cruise ships may deny boarding if the name on your passport does not match your tickets.
  • Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.

Final Documents

Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!

Travel Insurance Documents

If you purchased travel insurance, please print and carry your policy documents, including contact information for emergency travel assistance and instructions on how to make a claim. If you purchased the travel protection plan we offer, we recommend you print the full policy.

Smart Traveler Enrollment Program (STEP)

We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.

Flights, Transfers & Arrival

Questions about your flights before you depart? Read the information below first. If you still have questions, contact our air specialists at 800-555-5765 ext. 2 or air@friendlyplanet.com.

Flights & Tickets

For this package, we generally book your flights and issue tickets after your final payment due date.

Once we have issued your tickets, we'll send you an "e-ticket receipt" which contains all of your flight information, including times, carriers, an airline booking reference number, and an e-ticket number. If you have not received this, or have questions about the flights we booked for you, please contact our air department. You will not receive paper tickets. We recommend you print and carry a copy of your flight details, including the airline booking reference number and e-ticket number, as some airports require this to enter the terminal. You do not need to reconfirm your flights with the airline prior to your departure, as we will handle this for you.

Want to reserve specific seats?

That depends on the airline. You can usually request a window or aisle seat, and sometimes specific seat numbers (but not exit row and bulkhead seats) ahead of time. Many airlines now charge a fee for this, and such fees are not included in your package price. If you have a seat preference, let us know when you book, in the special requests section, or email us at air@friendlyplanet.com after you book. Then:

If your airline does not charge a fee to pre-assign seats: We'll happily pass along your seat request to the airline and confirm they received it (though we cannot guarantee it will be honored).

If your airline does charge a fee to pre-assign seats: We'll let you know. You'll need to contact the airline directly to request your seats after we have issued your flight tickets, and fees are payable directly to the airline.

If you do not request specific seats: The airline typically assigns them within 24 hours of departure. If you do not like your assigned seats, you may be able to change them, subject to availability, when you check in online or at the counter. Learn more about Advance Seat Reservations.

Want to request a special meal?

You can enter special meal requests when you book with an agent or complete your online registration, shortly after booking. We will relay your requests to the airlines and our representatives abroad, but we cannot guarantee they will be honored. Please double check meal requests with your airline 72 hours before departure, and with our representatives upon arrival.

Looking to earn frequent flyer miles?

You may be able to earn frequent flyer points for your flights. Contact the airline directly once you receive your tickets to enter your frequent flyer number in your flight record, or enter it when you check in. As you travel, check your tickets or ask the check-in or gate agent prior to boarding each flight to ensure the number has been entered properly. And just to be safe, keep your boarding passes and passenger receipt as proof that you have actually flown the miles you want credited to your account.

Interested in upgrading to business class or premium economy?

Cabin upgrades may be available on your flights. Ask us about price and availability when you book online, in the special requests section, or contact our air department after you book. Please note that our special contracted airfare rates generally do not permit upgrading with frequent flyer points, and that upgrade requests may incur change fees if tickets have already been issued.

Flight Schedule

You will receive your flight schedule by email once we issue your tickets.

Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule prior to booking any connecting flights and again 72 hours prior to departure.

Connecting Flights

If you plan to purchase connecting flights to your departure city, we strongly suggest waiting until after your final payment due date and after you receive the e-tickets for your international flights, to reduce the chances that that your departure might be cancelled or rescheduled or that your international flight times might change. Before purchasing connecting flights, verify the times for your international flights. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!

Airport Transfers

Airport transfers are not included with this package. In most cases, private transfers at the destination are available for an additional fee; please package page or contact us for for details. Or you may instead arrange your own ground transportation to the package start and end points.

Arrival Complications

We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:

  • You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
  • Your package does not include transfers, and you run into difficulties getting to the starting point: Contact our local partners in destination, listed on the emergency contact page of your final documents. If you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox.

Packing & Luggage

Baggage allowance: In general, our tours & packages allow per person: one checked bag, not to exceed 44 pounds; one personal item such as a purse or camera bag; and one carry-on bag, which should fit under your seat or in the overhead compartment. If your trip includes domestic flights within your destination and/or travel by motor coach, your carry-on should also fit should also fit under your seat or in the overhead bins on those flights or coaches.

Learn more about Baggage Allowances on your international flights. Note that our baggage allowances may be less than those for your international flights. If you exceed the baggage limits, you may be subject to excess baggage charges levied by the airlines and/or by Friendly Planet.

Regardless of the limits—we recommend a smaller size and weight for both your checked and carry-on bags. It's so much easier and faster for you to get around when you have fewer, lighter bags! For your carry-on, consider a soft-sided bag such as a duffel rather than a hard clamshell-type case, which may not fit as easily into overhead compartments or under your seat, especially on buses. For your protection, we suggest your checked luggage have a TSA-approved lock.

Luggage tags: For your safety, we are no longer mailing Friendly Planet luggage tags to you. We encourage you to use your own. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip.

What to pack: Check out our list of top 10 must-haves for international travel, as well as what not to pack. Pack smart: put your travel documents, medications, one change of clothing, and other essentials in your carry-on, in case your checked baggage is misplaced. And pack light, for your own comfort and convenience. For clothing, we suggest packing a variety of separates with climate and comfort in mind.

What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.

While on Tour

What to Expect

This moderately-paced, independent package includes a reasonable amount of walking or hiking and requires an average level of physical fitness. Optional extensions inlcude long drives at times on bumpy, unpaved roads.

Remember that you're a guest in someone else's homeland, and that you're traveling to experience their country and culture. Be sensitive to local customs and manners, as many things may be done differently than what you're used to. And while we have made every effort to secure modern and comfortable accommodations and transportation, please note that the standards in other countries may be different from those you are accustomed to at home. Overall, you will find a polite, positive, patient, and open-minded approach generally yields the best travel experience!

Eating & Drinking

The meals included with your package are listed in the itinerary. For all other meals, you're at liberty to dine where you like. Your hotels will have several dining choices, from coffee shops to specialty restaurants.

Please see above for special meal requests.

Special Needs & Requests

Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent, or in the special requests section when you book online. We will do our best to accommodate them!

Country FAQs

Dubai Fast Facts

Overview

Population:  2.789 million
Currency: Dirham (AED)
Languages: Arabic
Drives on the: Right
Time zone: GST (UTC +4)

Health Precautions & Vaccinations

While there are no required vaccinations for entry into the UAE, consult your doctor about vaccinations and other preventative medicine recommended by the Center for Disease Control. Make sure your food and drinking water are safe as food and waterborne diseases are the primary cause of illness in travelers. There is no risk of malaria or yellow fever in the UAE.

Center for Disease Control
World Health Organization

Weather

Dubai enjoys almost year-round sunshine and what little rainfall there is usually occurs during the months of December through April. Temperatures from October to May make Dubai a popular winter sun resort for European visitors. Average temperatures will be in the 80’s and 90’s during this period. 

Tipping

Where service charges are not included in a bill, a 10% tip for hotel bellhops and restaurant waitstaff is adequate. It is also appropriate to tip taxi drivers a few dirhams.

Money & Credit Cards

ATMs are found all over the city.

Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad.

Shopping

As the shopping capital of the Middle East, Dubai is a true shopper's paradise. Low customs duties make luxury goods less expensive than in most countries. In fact, the Dubai Duty Free is renowned as one of the best duty-free operations in the world.

In the city, there are three main places: shopping malls, souks and the shopping streets or areas. Souks are very common in the Emirates and tend to be good places to buy gold, fabrics, electronics, and traditional Arabic art. Other items to shop for include clothes and fabrics, Persian carpets and rugs, Arabic coffee pots, silver and brass swords and khanjars (curved daggers), ancient rifles, shisha pipes, porcelain prayer beads, antique silver jewelry, brass trinkets, and silver and wooden miniature dhows.

Bargaining is acceptable everywhere, even in the malls.

You will have ample opportunity during your tour to shop for souvenirs, including artwork, handicrafts and even jewelry.  If you purchase such items, do so with the understanding that these items may not have the same high value you were led to believe. And you may be unable to return these items later for a refund. A good rule of thumb when shopping abroad is to choose items that you love and that will remind you of the destination. If you want to shop for high value items, better do so from a trusted merchant at home unless the pleasure of the happy memory of your trip will keep you from regretting your purchase.

While we take great care in arranging the components of your tour, we have no relationship with the shopping venues you’ll encounter, and we cannot be liable for any purchases you make. Your guides will no doubt have some favorite shopping places, where the vendors are known, provide good quality merchandise and probably pay some sort of commission from sales to the guide. This should not surprise or offend you. This is how business is done throughout the Middle East and other regions around the world. Please keep in mind that many, if not most stores outside the U.S. will not allow exchanges or refunds for your purchased items. You, as the buyer, assume the full risk in the purchases you make.

Electricity & Power Adapters

220/240 volts. You will most likely need a voltage converter and plug adapter in order to use U.S. appliances, even though some outlets will correspond to American plug types and voltages. We recommend getting a universal adapter and converter kit.

Learn more about electrical standards around the world.

Cell Phones & Internet

Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad.

Did you know?
  • Dubai has a population of over 3.1 million people, making it the most populated city in the United Arab Emirates.
  • The tallest building in the world, Burj Khalifa, is found in Dubai.
  • Dubai is home to the longest driverless metro line in the world, stretching over 30 miles—it even holds a Guinness World Record! 
  • Dubai Palm, the artificial island off the coast of Dubai, is the largest man made island.
  • The largest shopping mall in the world is found in Dubai—about the size of about 50 football fields!

South AfricaSouth Africa Fast Facts

Overview

Capital: Pretoria (executive), Cape Town (legislative), Bloemfontein (judicial)
Population:  49 million 
Currency: South African Rand (ZAR)
Languages:  Afrikaans, English, Ndebele, Xhosa, Zulu, Sotho, Tswana, Swati, Tshivenda, Tsonga, North Sotho
Drives on the: Left
Time zone: GMT + 2

Health Precautions & Vaccinations

Malaria

Malaria is present in South Africa. Take precautions against getting mosquito bites. Speak with your doctor about taking a prescription medicine (before, during and after your trip) to prevent malaria.

CDC Malaria guidance: South Africa

Yellow Fever

The CDC does not recommend yellow fever vaccine for most travelers to South Africa.

CDC Guidance by country: South Africa

Proof of Yellow Fever Vaccination is required for travelers arriving to South Africa from a country with risk of Yellow Fever transmission. This includes airport transits or layovers of more than 12 hours in countries with a Yellow Fever risk.

World Health Organization, List of Yellow Fever Endemic Countries
Find a local vaccination center

Weather

South Africa is located in the southern hemisphere and therefore has the reverse season to those of the U.S. The weather is temperate, and even during the winter time you’ll enjoy comfortable temperatures. Average daytime temperatures are in the 60’s and 70’s from April-Sept and in the 70’s and 80’s from Oct to March. Overnight temperatures are about 10-20 degrees cooler.

Money & Credit Cards

South Africa’s local currency is the South African Rand. Hotels and some stores in South Africa accept major credit cards; however, for "street shopping" you will need local currency. You will be able to exchange your cash to local currency at foreign exchange bureaus in South Africa, located in malls, airports, and on the streets. Most charge a commission. Hotel front desks will almost always exchange money for you, but the exchange rate is usually not as favorable.

We highly recommend you bring crisp, new bills in small denominations; old, torn, crumpled bills may not be accepted. Travelers’ checks are no longer widely accepted.

Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad.

Shopping

Your guides will suggest some favorite shopping places, where the vendors are known, provide good quality merchandise and probably pay some sort of commission from sales to the guide. This should not surprise or offend you, as this is how business is done throughout the world; however, please be aware of this when you shop, especially if you are buying jewelry or other valuable items. If you plan to buy jewelry or other expensive items, be sure to inspect the items before you leave the store. Most stores will not allow you to return or exchange purchased items.

Electricity & Power Adapters

220/230 volts. Plug M. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit before your South African vacation.

Learn more about electrical standards around the world.

Cell Phones & Internet

Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad.

Photography

Cameras and video recorders are permitted, and photography is generally permitted everywhere except at airports and military installations. Memory cards for digital cameras will be available in major cities.

Did you know?
  • South Africa has three distinct capitals: Pretoria (administrative and executive), Cape Town (legislative), and Bloemfontein (judicial). Johannesburg is regarded as the country’s unofficial economic capital! 
  • South Africa’s flag is the only one in the world with no emblems or insignia and six different colors! And their national anthem is the only one with five languages!
  • Mohandas K. Gandhi (later Mahatma Gandhi) once practiced law in Durban, South Africa. In 1893 he was evicted from a “whites only” train carriage, an incident that propelled his career in politics.
  • South Africans often affectionately abbreviate city names! Locally, Johannesburg is Jozi, Durban becomes Durbs, and Cape Town is warmly referred to as the Mother City.
  • On the same language lines, South African slang is particularly colorful! For example, traffic lights are called Robots and elevators are referred to as lifts. Read more about South Africa slang over on the blog!  

Fine Print

Terms & Conditions: Please review our terms & conditions for this package.

Cancellations: If something comes up and you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.

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