Customer Testimonials

Below are just a few testimonials from our previous passengers.

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Our second tour with Friendly Planet and the best one in terms of the guides provided. David Bai and Alan Wei were a fantastic team. They made the group feel like a part of their family, sharing with us their personal experiences living in China. Not only were the sights awesome and spectacular but the anecdotes and jokes shared by these two guides kept our group lively at all times. Thank you Friendly Planet for providing these two outstanding guides and making our trip even more memorable.

Alex and Cora Espanol, Sacramento, CA

My wife and I just returned from our first Friendly Planet trip, which was to Ecuador. We were very pleased with the tour. The accommodations were very excellent. The transportation in the country was on a nice bus with an outstanding driver (Pablo). Our tour guide was Patricio Placencia. Patricio did a wonderful job as our leader. He is well informed, communicates well, relates well to the group and seeks to be sensitive to the group and its interests and needs. My wife didn't feel well early in the trip and he was very concerned and helpful to her. We were extremely pleased with him and he was very effective in presenting his country and his love for his country to the group. We commend you for having a tour guide who is talented, trained and effective as Patricio was. He was great and we feel blessed by having him show us Exotic Ecuador. Thank you very much!

James Mason, Marietta, GA

Great short trip but at the end I wish it had been a day or 2 longer. I didn't want to come home. The local guide Juan Carlos Balda was a great guide and answered all of our questions with great knowledge. Will use and recommend you again in the future.

Thomas Ludes, Manhattan Beach, CA

I just read the recent post on the blog about the Taste of China tour. You missed one thing that was included in the price; 100% pure awesome. My fiance and I took this trip last October and was astounded at what we got. The hotels were top notch. The other travelers were a joy (not your doing, but, I'll give you the credit anyway). The guide, Peter, was unbeatable. The sites...oh the sites...those were too amazing to describe. An experience never to be forgotten. I had been a little wary of booking the trip with a company I had never heard of. I searched around and couldn't find anybody who had anything bad to say about you. The price seemed too good to be true for everything that was included. But, we decided that we would take a chance. I'm *so* glad we did. After the wedding, we will be going on as many Friendly Planet trips as we can muster the vacation time for :). We took every optional tour available...we didn't really see them as optional; how could you miss these opportunities?!?! The dinner with the family provided possibly one of our favorite nights on the trip and definitely the best food. I have been meaning to send a message off to you thanking you for providing such an outstanding opportunity, and your blog post prodded me into doing just that. Thank you. We look forward to seeing Egypt next...then Morocco...Thailand...India...

Kevin Mohandro

It was great! Thank you very much. I will refer many friends to you.

Davis & Thais Lerner, Los Altos, CA

I was planning to cancel my participation in the tour, having recently sustained two fractures in my right hip. At the last minute, hoping I would not be a drag on the rest of the group, and being assured that a wheelchair would be made available, I made the trip. The accommodations, food and service at all the hotels were first-class. The optional tours were too good to miss. The guides did a fantastic job in keeping us informed as to what we were visiting, and, more importantly, in continually checking that we were enjoying every experience to the max. We were given excellent opportunities to indulge in shopping, but were never pressured to buy. All our guides made sure I was part of the group at all times, and my temporary disability proved no drawback. My use of the wheechair was discarded after I reached the top of the Great Wall with the help of my cane. You are fortunate to have Peter Pi as a national guide. Both he and Jon Wang went way beyond their duties to befriend every tour guest. For me the tour gave new meaning to "The Experience of a Lifetime!" Thanks Friendly Planet.

Dorothy Kellher, Palm Beach, FL

We just returned from our China Delight tour. I have to say I'm surprising happy with the trip. We do not use tour companies. We like to plan our own trips. So my expectations were not very high for having a good time. But, I'm happy to say our trip went with out a hitch! From the time Vivian ( Who was wonderful the whole time) picked us up at the airport until we said our good byes. China was amazing and the people were very friendly. We will definitly use Friendly Planet again. Thanks again!

Dorie Bailey, Bakersfield, CA

We just returned from Friendly Planet's "Taste of China" tour and we are two incredibly satisfied travelers-it was fabulous. Although we've been fortunate enough to travel pretty extensively in our lives, this was our first experience with Friendly Planet and our first trip to Asia. We've barely been back in the states for 48 hours and we've already converted our families into Friendly Planet fans via our "Taste of China" travel tales. We must tell you that National Guide, David Bai, runs an absolutely excellent tour. David is personable, exceptionably knowledgeable and is careful to keep things lighthearted and fun, all of the essential ingredients for magnificent group travel. He went above and beyond to ensure that we enjoyed a unique and memorable experience and for that, we are grateful. We're already thinking about returning for the "Best of China" tour and hope that David can be our guide. Local guides, Alan (Shanghai) and Susan (Xi'an) were wonderful as well, taking extra care to answer all of our questions and it was obvious that all three of our guides took extreme pride in introducing their country to us. The hotels were fantastic (particularly the Grand Mercure in Xi'an) and the food was delicious and plentiful - no one ever left hungry. Every restaurant that our guides took us to was great and almost all were filled with locals, so we really felt like we were experiencing the "inside scoop" as far as cuisine was concerned. We feel as though we received amazing value for our money and returned home with a deeper appreciation for travel, a greater understanding of another culture and new friends halfway around the world. What more could you ask for?

Nicole Zuchelli and Zack Graham, Los Angeles, CA

This was a wonderful tour. Our tour leader Trish was just outstanding as was Osmin and the driver Roberto. They tried to accommodate our needs and requests. I could not have imagined a better organized trip. The hotels were more than adequate and the restaurants and food served was exceptional. Thank you Friendly Planet for making Cuba a very enjoyable and memorable experience. I will not hesitate to recommend the company and have already decided to book another tour with you.

Patricia Pitt, The Villages, FL

This was the trip of a lifetime and was a phenomenal deal. I will definitely go on another Friendly Planet tour.

Stephanie Palmer, Studio City, CA

Simply put, Friendly Planet delivers. Everything promised on the tour was delivered. The tour ran smoothly. I appreciate going to local restaurants rather than just eating in the hotel. The quality of the restaurants were excellent.

Robert Grove

The trip to Thailand was indeed incredible! It sounds great on the Friendly Planet overview but it's so much more! I don't know where to start. Hotels were great. Everyone should stay at the Dusit Thani [hotel]. We went back there for a weekend on our own. Our guide was awesome, she made extra stops for us along the road for things like sticky rice cooked in bamboo (loved that) and always asked if everyone had their passports, etc. when we went to a different place. She also took us on a boat to Laos and everyone got their passports stamped and of course we got to shop a little. As far as shopping goes, I'd say watch out - Thailand has everything and you're gonna want it all. Bangkok is easy to get around in and has a super mall close to the Dusit Thani... I've been to Egypt, Borneo, Morocco, Cambodia, Vietnam, Kenya and now Thailand with [Friendly Planet] and I'm going to South Africa this summer too. guess that tells you something. PS, our guide was the best I've ever had and y'all have some good ones. And Noni, her assistant, had a cooler with ICE and COLD soft drinks and water. I can't tell you how wonderful that was. A really great practice where it's so hot.

Dr. Ak Schmidt, La Grange, TX

I just returned from Ecuador on a Friendly Planet tour, and I cannot even begin to express how impressed I am with Friendly Planet. The trip was amazing, and we did more than I could imagine in 7 days. I have been on trips with other organizers before, but this was by far the most organized and well-led trip I have been on. Our tour guide was phenomenal, and everything ran right on schedule, with unbelievable accommodations, an abundance of delicious meals, and incredible scenery everywhere. I would absolutely recommend Friendly Planet to other travelers, and look forward to traveling with them again in the future.

Tamara Marks-Moses, Houston, TX

I and my wife Kathy celebrated our ninth anniversary with Friendly Planet in Havana, Cuba. Our tour guide Nancy along with our tour host Lori & driver Santos and the entire tour group provided an evening that we will always cherish. My 85 year old madre was on this tour and it was amazing to watch her dance the night away in Cuba! The wonderful service was much more than we expected. THANKS!

Raymond Abdullah, Jacksonville, FL

We recently travelled on Friendly Planet’s Kenya Wildlife Safari. The comprehensive itinerary, excellent level of accommodations, transportation, and meals were well-priced. From arrival until departure we were fully briefed, secure and carefully looked after in every regard. Our guide, Dominic, was professional and courteous, and his driving skills were of the highest caliber. One could have absolute faith in his abilities regardless of conditions or terrain. An absolute font of knowledge, Dominic knew exactly where to look for game. His explanations of animals, birds and plants revealed the true wonder of Kenya. The ultimate success on this the trip of a lifetime falls to excellent people like Dominic. Thank you Friendly Planet! You continue to amaze both for value and the experience of world travel. If I had to sum up the Kenyan experience: It was magic!

Steve Newman

What a glorious trip! We will surely recommend this excursion to our family and friends that were not able to accompany us. The small group size was nice. Our guide Patricio was exceptional, very knowledgeable and organized and a true ambassador for his country; he is an asset to the company! We saw so much in so little time, the trip was very economical. Thank You for the memories!

Marsha Neuman, Sheffiled Lake, OH

Our guide here was great; overall one of the best we have experienced. Our guide for the hike was great, nice attention to detail and was very educated on the environment. Patti was our guide in Bangkok and she was fabulous. She really went above and beyond by personally taking us to some of the other areas we wanted to see to ensure we didn't get lost. You can tell she really loves what she does, and like our guide in Kuching, is one of the best we've experienced in all of our travels.

Michelle Coleman

I had a very short window of time for a trip to Cuba, and since Friendly Planet offered a six-day people-to-people “Discover Havana” visit from Miami, I jumped at it, and am glad that I did. In the short time that we were there, we visited an urban organic farm, a ballet school, a primary school, a senior day-care center, a neighborhood mural/art project, the Hemingway home, a ration store, and a biosphere reserve with a thriving artists’ colony. Our U.S. and Cuban guides were knowledgeable, honest about the island’s challenges, and flexible, with good personal skills. The hotel accommodations and food were fine, and after each day’s program, we had a chance to sample on our own the Cuban music and club scenes. This was a good tour and a good value.

Dave Elsila

My daughter & I recently returned from a wonderful tour of Vietnam and Cambodia. Thank you for taking such good care of us and rerouting us out of the path of typhoon Haiyan. That could not have been easy, especially from the other side of the planet. Now that we are home again, we can say that watching Haiyan's approach on CNN was quite memorable, right up there with visiting Angkor Wat and cruising Halong Bay. My husband also sends his thanks for keeping him informed and for your very impressive service.

Judith Lee

We just returned from Japan Panorama and can't say enough good things about Friendly Planet Tours. We had never used them. This whole tour was A+ from pick up at Tokyo airport to drop off at the end of the tour. The drivers and guides were all first rate. The guides at each city gave good instructions on using the subways and offered great suggestions on where to eat and things to do on our free time. The guides also did a great job with dispensing pertinent info on the daily agenda and they were very knowledgeable at the sites we visited. The 3 hotels we stayed at were very upscale and all the included breakfasts were excellent. We felt very well taken care of which is what you want when you do a group tour. We highly recommend Friendly Planet!

Neal R., Winchester, VA

The trip last May to Peru and Ecuador was one of the best vacation experiences I have ever had. The food was excellent and the other 7 couples on the tour were super. Machu Picchu, Lima, Quito, Lake Titicaca, and the Galapagos Islands were all fun to visit. I will be touring with Friendly Planet again this May to Japan.

Arthur Low, Sunnyvale, CA

This was an AWESOME trip. I can't believe everything we saw, did and learned! Our guide, Alex, was terrific. He is very knowledgeable and went out of his way to make sure that we experienced many things. He is terrific and I can't say enough about how he treated us like we were his one and only clients. The scenery and the animals were fantastic. Friendly Planet...did a great job. We can't wait for our next adventure with Friendly Planet!

Sophia Modelski, Metamora, MI

This safari was a dream come true! We saw so many animals! Every animal that I had dreamed about seeing was in abundance! Best lodging, great food and the guides were superb! I would go again today if I could!

Sue Wingerter, Saratoga, CA

The hotel was lovely and I cannot say enough good things about our tour. The guide, Massimo was outstanding—possibly the best we’ve ever had. He was the perfect combination of organization skills/humor/local info/and other colorful tidbits. He was half sick the whole two weeks with a cold, but you would have never known it by his commitment and energy level. Another fantastic Friendly Planet trip!

Betty Wacker

My wife and I just returned from your great Morocco tour. We found the entire tour very well planned and executed. We simply loved our guide Hassan. His English was excellent, he was extremely knowledgeable and very willing to share his knowledge and generously answered all of our questions. Quite simply, he was excellent in every way and made our visit to this fascinating country a vastly richer experience. I would recommend your Morroco trip to anyone.

Fred Murman, Wheaton, IL

The Friendly Planet Discover Havana trip provided a fascinating look at the history and culture of this mysterious island that's just 90 miles from Miami.

Virginia L.

The tour was well organized. Special thanks to our guide, Tony. He spotted animals and birds that none of us on the van saw. I saw more than I expected in 5 days. It was enough to keep busy but not exhausting. The accommodations were great. I would definitely use Friendly Planet on future trips.

Anne Mok, Brooklyn, NY

Definitely will do another trip and recommend to everyone I know. You guys blew my expectations away!

Hernan Carrasco

WOW!! We cannot begin to convey how amazing our trip was. David Bai, our tour guide, was fantastic, accommodating and overall phenomenal. The food, hotels, and all arrangements were wonderfully trouble-free. We will highly recommend China and already planning our next Friendly Planet tour. Thank you for a most memorable holiday!

Wendy & Bruce Longman, New Port Richey, FL

I just want to let you know that my trip to Turkey was absolutely fabulous. Our guide Ibrihim was so knowledgeable about the country. We knew we were in good hands with him as our guide. Thank you for providing such a wonderful trip for such a good price.

Gale Bacon

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